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CycleOps Mobile · iOS & Android

Enterprise IT operations in your pocket

MFA push approval, request management, support tickets, an AI assistant integrated with your company knowledge base, and live expert support — your entire IT team's operations in a single mobile app.

Free · No in-app purchases · No ads

John Doe
System Administrator
3
Requests
7
Support
2
Announcements
🛡️ Pending MFA Approval · 1 RDP request →
Actions
Request
💬Support
💻Device
📷QR
🔑Password
🔒Lock
Home
Support
AI
Request
Profile
One-tap MFA approval
Instant push notification for RDP, password resets, and server operations — approve or deny in seconds.
🤖
Synthesized AI help
AI that runs on your company knowledge base — concise answers, source references, and suggested follow-up questions.
🆓
Free
No in-app purchases, subscriptions, or ads. The enterprise license lives on the portal side; there is no extra charge on the mobile side.
Features

IT operations in a single mobile app

1. MFA Push Approval

Approve or deny RDP access requests, critical server operations, and sensitive tasks in seconds via push notification. The approval chain and audit trail are kept automatically.

  • RDP launch + AD password reset + file/folder permission changes
  • Microsoft Authenticator-style pop-up modal
  • Past approval/denial records accessible from your profile

Push MFA Approval

2. Request and Approval Management

Authorization, access, and permission requests are managed from mobile with a single tap. Your employees open their requests, and managers approve them from mobile in seconds.

  • Authorization flow + automatic audit log
  • "Awaiting Your Approval" alert on the dashboard
  • Ability for the request creator to withdraw the request

Request + Approval Flow

3. CycleOps AI Assistant

AI that runs on your company knowledge base. Ask a question and get a synthesized, concise answer, references to relevant source articles, and suggested follow-up questions. All data stays within the enterprise domain and is never leaked to external sources.

  • Synthesis-first approach — a synthesized answer, not a KB dump
  • Source references shown below in a clean accordion
  • Two suggested follow-up questions for easy exploration

CycleOps AI Assistant

4. Support Tickets (Service Desk)

Ticket creation, comments, categorization, SLA, and priority tracking. Your employees send their requests directly to IT, and your team responds from mobile.

  • Category + priority + SLA view
  • Comments + attachments + status tracking
  • Push notifications for new comments / status changes

Service Desk

5. Active Directory Integration

AD profile information (photo, title, email, manager) is synchronized automatically. Field support is faster with device inventory and QR quick access.

  • Automatic sync of photo + title + email from AD
  • Device inventory + QR quick access
  • Approval flow integration with the manager hierarchy

Active Directory

6. Live Expert Support

When AI falls short, connect to a real IT expert with a single tap. Your chat summary is sent to the operator automatically — no need to explain everything from scratch. Real-time messaging, a "typing..." indicator, and reply tracking via push notifications.

  • "Talk to an expert" — connect to an operator in one click
  • The AI chat summary is sent to the operator automatically (consent required)
  • Real-time SSE connection + background push notifications

Live Expert Support

Who it's for

A fit for every role on your enterprise IT team

It is for the IT staff and approving managers of organizations that use the CycleOps platform. It is intended for B2B enterprise use, not individual use.

IT Manager
Operations dashboard, approval flow, and team visibility on a single screen.
System Administrator
RDP MFA approvals, AD operations, and PAM JIT privilege approvals from your phone.
IT Support Staff
Field support, QR device access, request + comment flow; fast resolution with the AI assistant.
Approving Manager
Approve requests, sign off on permission flows, and clear the audit trail from mobile in seconds.
Security & Privacy

Enterprise security from day one

Encryption at every level, compliant data processing, and single-tenant isolation.

TLS encryption: All data traffic is end-to-end TLS 1.3
Privacy compliant: User data processing is configured in line with GDPR and data-protection principles
Single-tenant isolation: Each organization's data is processed only within its own domain
Biometric lock: Lock the app with Face ID / Touch ID
One-tap account deletion: compliant deletion flow via Profile → "Delete My Account"
On-prem-first architecture: Your data stays on your organization's infrastructure

For the detailed data retention policy, see the Privacy Policy page.

Isn't your organization using CycleOps yet?

Try the platform first — the mobile app is available to the IT staff of organizations with a CycleOps subscription.