Product Areas

Read CycleOps through 6 core operations areas rather than one module at a time.

Service & Workflow

Service Desk, Request Management, Change, Problem, Knowledge Base and Broadcast workflows come together at a single operations desk.

User request and ticket lifecycle
Manager, HR, IT and security approval chain
SLA, change and problem processes
Knowledge base and multi-channel announcements

Identity & Access

AD, AD Self-Service, M365, Hybrid Identity, PAM JIT and MFA workflows bring identity operations under control.

Visibility into AD users, groups, computers, OUs and GPOs
Self-service password operations via WhatsApp/SMS OTP
PAM JIT and sensitive-action approvals
Mobile push MFA for RDP and privileged access

Assets & Endpoint

ITAM, CMDB, QR/barcode, agent, patch, software inventory and license visibility deliver end-to-end asset management.

Physical and virtual inventory
CMDB relationship map and ownership tracking
Agent-based discovery and software inventory
Patch, package deployment and QR/barcode processes

Monitoring & Security

NOC, alarm rules, SNMP, capacity, vulnerability, compliance, CycleOps-MDR and SIEM bridge produce a single security view.

24/7 monitoring and alarm management
SNMP discovery, capacity and dashboards
Vulnerability, CIS compliance and remediation
CycleOps-MDR, EDR and SIEM event bridge

Infrastructure Operations

vCenter, Veeam, SQL AG, CycleOps Connect-based RDP/SSH/VNC access and backup operations are managed from the same panel.

vCenter multi-instance visibility
Veeam backup and repository monitoring
SQL Always On operations visibility
Session-recorded RDP, SSH, VNC and Telnet access

Mobile & Automation

The mobile app, push notifications, mobile MFA, request/approval workflows and AI assistant turn the platform into an operations layer.

iOS/Android self-service experience
Mobile push approval and rejection workflows
Automatic ticket, AD or access action after a request
AI-assisted querying and operations automation

Platform Detail

Every area is connected through shared audit, approval and automation

The structure below moves the product's story from a narrow module list to your organization's operating model.

ITSMService Desk, Change, Problem, Knowledge Base, Broadcast, Request Management

IdentityAD, AD Self-Service, M365, Hybrid Identity, PAM JIT, MFA

EndpointAgent, inventory, patch, software deployment, QR/barcode, CMDB

SecurityVulnerability, CIS compliance, CycleOps-MDR, EDR, SIEM bridge, Vault

InfrastructurevCenter, Veeam, SQL AG, CycleOps Connect, backups, health checks

MobileiOS/Android app, push notifications, MFA approval, QR scanner, self-service portal

Identity & Access

AD is no longer a separate product, but a powerful part of the identity layer

AD management, self-service, M365, PAM JIT and mobile MFA are told in one identity story.

Explore Identity & Access View Solutions